Integration with Zendesk

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If you don't have TimeCamp account, please sign up here: http://www.timecamp.com/auth/register/free

You can integrate your TimeCamp account with Zendesk. TimeCamp will automatically create tasks you're working on in Zendesk and start measuring time in them.

To integrate TimeCamp with Zendesk go to Manage Tasks menu after logging in to your TimeCamp Dashboard.

Firsttask1.jpg


At the bottom of the page, under tasks you've already created, you'll find a link to integrate your tasks with Zendesk. Click on the Zendesk logo.


Zendeskint1.jpg


Enter your Zendesk accout data. Add main part of Zendesk URL, login and password. Cofirm the password. When finished, click on "Enable the integration" button.


Zendeskint2.jpg


Wait a couple of seconds. You will be redirected back to Manage Tasks menu. Note that TimeCamp added a bunch of tasks with "Zendesk" as a parent task.


Zendeskint3.jpg


Now you need to give your users access to created tasks.

Note: if you haven't invited any users yet, read about Creating groups and adding new users.

To allow users to work on tasks imported from Zendesk, find task called Zendesk (the parent task) and click on "Edit" button.


Zendeskint4.jpg


Enter e-mail addresses of users who work on Zendesk (separate them with , ). Those users have to already be added to your TimeCamp account.

When finished, click on "Save task" button.


Zendeskint5.jpg


Congratulations, your TimeCamp and Zendesk accounts are now integrated. Wait a minute or two for TimeCamp to synchronize and start measuring time spend on Zendesk automatically!

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